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Visit Manaus Booking Agency Operation


Based on enquiries received, we are introducing a booking system for approved/recommended products and services only.  We will earn a small commission from suppliers of these products and services and this helps to meet the costs of running the Visit Manaus website and publishing the Visit Manaus guidebook.

Why use our service?

We are able to negotiate discounts on your behalf, which means you will pay a competitive price.

We are an English-language website and the whole enquiry, booking, payment and confirmation facility is in plain English. On the other hand we have over four years experience working with local services and are in direct, local contact with suppliers. The result is that we understand both your requirements and suppliers operations, making us more responsive to your needs.

We provide a personal service and our experience enables us to answer any questions you may have before, during and after your booking.

We confirm all booking enquiries directly with the operator before accepting a booking. We also re-confirm all bookings and arragements with the supplier prior to your arrival.

We use a secure Paypal facility to process transactions, with all the normal safeguards built in for you.

Any commission due to us is only accepted at the end of your visit or on receipt of your product, so you can be sure that we will accompany the whole process from enquiry to satisfied customer.

Complaints and comments we receive from you will be passed on to suppliers and will directly influence the rating we give them. If any supplier fails to meet the standards you expect, we can bring collective influence to bear to encourage them to make changes or improvements, and can suspend their listing and/or refuse to act as agent for them.

Disclaimer

We´re not miracle workers. We can only guarantee our booking service, and obviously ultimate responsibility for the products and services you receive rests with the supplier.

See also: Visit Manaus Policies

Continue to bookings: Anavilhanas Jungle Lodge  
   
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